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Sr. Staff Content Manager

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Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser, and Pocket, a service for keeping up with the best content online. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.
 
About this team and role:

The Mozilla Builders 2.0 program is a point of entry for startups, projects, and people that want to collaborate with Mozilla towards a shared vision of the future. Currently we are focused on building best in class open-source AI projects and nurturing a community of developers that share Mozilla’s mission to build a healthier internet and enrich people’s lives.

As the Senior Manager of Content and Community at Mozilla, you will play a pivotal role in advancing our objectives within the open source AI ecosystem. You will be responsible for developing and implementing a robust content strategy and fostering a vibrant community under the Mozilla Builder’s Brand.

What you'll do:
  • Develop and execute a comprehensive content strategy aligned with the innovation team’s marketing and community goals.
  • Act as the PM for the Mozilla Innovation website, overseeing the creation of various content types, including blog posts, technical documentation, tutorials, videos, webinars, and more.
  • Establish full-funnel success metrics for content & initiatives that attract and engage the open source AI audience.
  • Develop regular reporting cadence of content and channel performance to refine content strategy.
  • Drive community engagement through content initiatives, fostering discussions, and creating a sense of belonging within the open source AI ecosystem.
  • Collaborate with cross-functional teams, including Developer Relations, Marketing, and Innovation Studio, to align content strategies with overall business objectives.
  • Establish mechanisms for gathering feedback from the developer community, ensuring continuous improvement of content offerings.
What you'll bring:
  • Bachelor's degree in a related field; Master’s degree preferred.
  • Proven experience in content strategy, creation, and community engagement, preferably in the technology or open source space.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across diverse teams.
  • Experience managing creative teams or agency partners, including budget management, to develop content.
Bonus Points for:
  • Startup experience
  • Familiarity with emerging technologies or open source AI
  • Experience as a content producer
  • Experience developing, capturing, and leveraging content for live and virtual events
What you’ll get:
  • Generous performance-based bonus plans to all eligible employees - we share in our success as one team
  • Rich medical, dental, and vision coverage
  • Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
  • Quarterly all-company wellness days where everyone takes a pause together
  • Country specific holidays plus a day off for your birthday
  • One-time home office stipend
  • Annual professional development budget
  • Quarterly well-being stipend
  • Considerable paid parental leave
  • Employee referral bonus program
  • Other benefits (life/AD&D, disability, EAP, etc. (varies by country)

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: C

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Req ID: R2505


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